We are here for you
In theory, CPD should be one of the most empowering parts of being a doctor. It is meant to help you reflect, improve, grow, and shape the kind of clinician you want to become. In practice, for many doctors, it feels like a lonely bureaucratic exercise carried out in the dark, with a form on one screen and anxiety on the other. The problem is not that doctors are unmotivated. The problem is that most CPD systems provide almost no meaningful support.
Osler was built to solve that problem.
From the very beginning, Osler was designed and run by people who actually understand what modern medical practice feels like. The platform is led by experienced educators, clinicians and technologists who have spent their careers supervising, mentoring, teaching and supporting doctors in the real world. This is not software built by a generic development agency and handed to a call centre. It is a learning environment built by people who know what it is like to be on ward rounds at 2am, to be preparing for exams, to be pulled into difficult conversations with families, and to be audited by regulators.
That philosophy flows directly into Osler’s support model. The support team is made up of experienced clinicians, many of whom are actively completing their own CPD on the Osler platform. Between them, they bring over fifty years of experience in supervising, managing, mentoring and educating doctors. When you ask for help, you are not speaking to an administrator reading from a script or a junior registrar who has never supervised anyone. You are talking to clinicians who understand what you are trying to achieve and why it matters.
Support at Osler starts before you ever log in. The onboarding emails walk new members step by step through how the system works, how CPD is structured, and how to use the tools available. Rather than dumping you into a blank dashboard and wishing you luck, Osler actively teaches you how to navigate the platform and how CPD actually works in practice.
Once inside, the support continues through an extensive library of help articles. Some of these deal with the mechanics of the platform, such as how to log a case, add a CPD activity or link evidence. Others go much deeper and address the substance of CPD itself. There are articles on how to do an audit properly, how to seek and document meaningful feedback, how to write reflections that are actually useful, and how to design learning activities that change your practice rather than just tick a box. This is the difference between a compliance system and a learning system.
The platform itself is also designed to guide you in real time. Throughout the dashboard and the CPD activity record you will find information icons that explain exactly what you can claim, how it fits into the CPD framework, and what evidence is appropriate. Instead of forcing you to memorise rules or guess what counts, Osler brings the guidance directly into the workflow, at the moment you need it.
The interactive dashboard takes this even further. It updates in real time as you log activities and shows you exactly where you stand against your requirements. It does not just tell you that you are short in a category; it tells you what you need and suggests concrete ways to fill the gap using activities you are already doing in your clinical work. It turns CPD from a vague annual obligation into a clear, manageable and transparent process.
One of the areas where doctors often struggle most is the Personal Career Development Plan. Many CPD Homes treat it as a form you have to fill in once a year and forget about. Osler treats it as what it actually is: the backbone of meaningful professional development. There is a full webinar dedicated to how to build a PCDP properly, supported by a structured worksheet. There are multiple in-depth articles on SMART goals and how to design a learning plan that connects to your real clinical work. There is a fully developed example of a Personal Career Development Plan, so you can see what “good” actually looks like, as well as templates designed for different craft groups and career stages.
On top of this, Osler provides practical templates for the activities doctors actually do. There are structured templates for audits, peer review, case reviews and feedback, so you are not reinventing the wheel every time you try to document your learning. These templates are built around accepted educational principles and regulatory expectations, making it much easier to produce high-quality, defensible CPD evidence.
Osler’s AI coach adds another layer of support. Trained over more than two years specifically on medical CPD, it does not just answer generic questions. It helps you work out how to meet your targets, how to frame your learning goals, how to structure activities and how to interpret the CPD framework in your own context. It is like having a knowledgeable mentor on call whenever you need guidance.
And when you need a human, that support is there too. Osler provides personalised, rapid support from highly skilled and experienced clinicians. This is not outsourced tech support or junior administrative staff trying to interpret complex CPD rules. It is clinicians helping clinicians, grounded in real experience and practical understanding.
All of this is why Osler feels fundamentally different to other CPD Homes. It does not leave you to struggle alone with a regulatory framework and a blank screen. It actively teaches you, guides you, and supports you at every step, from your first login to your final audit submission. In a profession where learning is lifelong and stakes are high, that kind of support is not a luxury. It is what CPD should have been all along.